Strategic or Operational Assessment

Kercher Group consultants work with transportation agencies as trusted advisors to objectively identify and close gaps between existing asset management business processes, data collection practices, software tools and industry best practices. This service involves a detailed and focused review related to the capabilities of software and business processes in place at the DOT in support of asset management. This typically includes an on-site review of asset business processes with an expert panel of DOT staff with knowledge of asset maintenance, management, data, software, and business processes. Ideally, the State’s TAMP would be a starting point for much of this detail.

Assessments vary in level of detail but typically follow the 4-D approach:

  • Diagnose
  • Design
  • Develop
  • Deliver

During the process we look at the four dimensions of an organization:

  • Performance
  • Process
  • Platforms
  • People

Deliverables:   Strategic or Operational Assessment Report

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